Frequently Asked Questions
The preadmission process seeks to familiarize
potential patients as well as their family with The BridgeWay before
admission. The objective is to reduce patients' anxieties, which may
accompany unfamiliar surroundings, people and events. Upon arrival, a
clinician will assess the potential patient in order to provide
additional information which may be relevant to treatment. If admitted,
the admissions packet will be signed with a staff member, and upon
receipt of the admission orders from the accepting physician, the
individual will be shown to the assigned unit and room.
Accommodations are semi-private (2 patients per room)
with a shared bath in between two suites. The unit staff will begin
orienting the new client to the program, and various clinical
evaluations will begin.
We want to do everything we can to help you make sure
you or your family member receive the best care possible while at The
What should a patient bring?
For the safety of all, patients are encouraged to
limit what they bring to The BridgeWay to include the following:
Insurance and prescription cards
Contact information for your primary-care
physician, attorney, probation officer, or employee-assistance
Three sets of comfortable clothes that fit into
Residents who will be staying in the Transitional
Treatment Program should bring seven sets of clothing.
Personal care items that do not contain alcohol
and are not packaged in glass containers.
Cigarettes (if you smoke)
A book or magazine
What is prohibited?
Belts or shoe strings
Cell phones, pagers
Computer or video games
Televisions, radios, compact disc, MP3 players,
DVD players/recorders, DVD's, VCR's or videocassettes, cassette tape
players or cassettes
Any personal electronics
Any food or beverage
Clothing representing a bar, alcohol, drug use or
Provocative clothing or pajamas (tank tops, short
shorts, mini-skirts, negligees)
Weapons, including pocket knives
Mouthwash containing alcohol
Hairdryers, curling irons, or razors
Upon admission, each patient is provided with the
Patient Rights Pamphlet, which details the rights extended to all
patients. Each patient is encouraged and assisted throughout their stay,
to exercise their rights as a patient and as a citizen, and to recommend
changes in policies and services to our staff. If a patient feels that
they have been denied any of their rights as stated in the pamphlet
without good cause or without proper procedures, or if there are ethical
issues that they would like addressed, they may contact the Patient
Advocate. It is the Patient Advocate's responsibility to investigate and
make every effort to resolve each complaint.
To contact your Patient Advocate, call Helen Dean at (501) 771-1500, extension 285.
If you have questions about The BridgeWay, send an